Platform
Control Tower
& Visibility
Real-time command over every vehicle, shipment, and warehouse — own fleet, contracted vehicles, third-party logistics partners, all through a single window.
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Four layers, one platform
The Event & Alert Engine sits across all three operational pillars — watching every data stream, classifying events, and routing actions automatically.
Transport Control Tower
Sensor-based monitoring across FTL, LTL, and last-mile fleets. WebXpress aggregates telemetry from every data source on and around the vehicle into a single operational window — built on Microsoft Azure IoT.
GPS (35+ providers)
A single integration layer across all major GPS device makers. Switch providers per fleet, mix across customers, normalise to one telemetry stream. 27 providers on-boarded — including Loconav, Wheelseye, Tata Fleet Edge, Fleetx, and Intugine.
SIM-based tracking
Cell tower triangulation for market vehicles and spot-load fleets where GPS hardware is not installed. No hardware, no installation — activate in minutes with driver SMS consent. ~INR 10–15 per trip.
OBD / CAN-bus
Vehicle hardware data from the engine bus — harsh braking, acceleration, over-speeding, idle time, RPM, coolant temperature, and fuel rate. The data behind every driver-quality KPI.
ADAS & cabin cameras
Driver-facing sensors — drowsiness detection, eyes-closed alerts, seatbelt compliance, lane-departure warnings, and phone-use detection. Road-facing cameras for cargo and route monitoring.
IoT temperature & door sensors
Cold-chain temperature monitoring with automated excursion alerts. Door-open events tied to delivery moments. Live in production at Snowman Logistics across India.
FASTag & toll data
FASTag signals confirm vehicle position at toll plazas — a reliable cross-check for GPS data and a basis for automated trip milestone updates without driver intervention.
EV charger & battery data
For electric fleets — battery state, charging session data, and charge location monitoring integrated into the same Control Tower used for diesel and CNG fleets.
Vehicle locks & cargo sensors
Electronic lock status, door-open events, and cargo sensors for high-value and bonded cargo where tamper detection is an operational requirement.
What the Control Tower shows
GPS providers currently on platform
New providers added as customers bring them. The platform normalises signals across all providers so the Control Tower view never changes regardless of which hardware is on a given vehicle.
WebXpress Visibility
The multi-LSP tracking platform — formerly LogiCloud — connected to 80+ logistics companies through 200+ partner APIs. Manages the complete cycle from order placement to shipment booking, tracking, POD collection, and freight billing.
The complete cycle
80+ logistics partners
Direct integration with express, courier, surface, air, parcel, and last-mile companies across India, SE Asia, Middle East, and Africa. Covers 95%+ of India's express cargo movement. New partners added as customers bring them.
200+ partner APIs
The platform builds and maintains over 200 API integrations across 80 logistics companies. For non-integrated partners, structured EDI feeds and portal fallback keep tracking uninterrupted.
LSP selector
Algorithm-based LSP allocation — by pin-code, city, lane, SLA rank, or round-robin. Shippers configure the rules; the platform executes at booking. Rules adjusted seasonally without re-engineering.
Step-wise tracking
Pickup to first-mile to origin hub to line-haul to destination hub to out-for-delivery to delivered. Standardised across all 80+ partners so operations sees one consistent shipment lifecycle.
Automated POD collection
POD documents pulled from partner systems automatically and attached to the shipment record. POD audit flags delivery discrepancies before they reach the billing cycle.
Freight audit
Every logistics partner invoice audited against contracted SLA, actual delivery performance, and chargeable weight. Exception-based workflow for dispute identification and resolution.
E-way bill integration
Connected to GSTN through a secure gateway. Generate, extend, and track Part A and Part B across all LSPs from one system — without each ERP building its own GSTN connection.
Reverse logistics
End-to-end reverse flow: store or consumer return request to LSP assignment to pickup to warehouse acknowledgement. Integrated with forward-logistics tracking in one platform.
Analytics & reporting
30+ ready dashboards — partner scorecards, lane performance, SLA breach analysis, geo-located delivery heat maps, and inventory transit visibility.
Platform name: WebXpress Visibility was formerly known as LogiCloud. The platform, its integrations, and its capabilities remain the same — the rename reflects its position as a core part of the WebXpress suite.
Event & Alert Engine
A configurable rules engine watches every data stream — transport and warehouse — and converts raw signals into classified events. Each event triggers an alert, a ticket, an escalation, or an automated outbound call.
Transport events
- Over-speeding — vehicle exceeds configured lane or zone speed
- Harsh braking or harsh acceleration event
- Driver drowsiness — ADAS eye-closure or head-drop detection
- No seatbelt — ADAS seatbelt compliance failure
- Geo-fence breach — unauthorised route deviation or restricted zone entry
- Excessive idleness — vehicle stationary beyond configured threshold
- Delayed vehicle arrival at pickup or loading point
- Delayed delivery against committed SLA
- SOS signal from driver or vehicle panic button
- Temperature excursion in reefer or cold-chain vehicle
- Door-open event at unexpected location
- FASTag mismatch — expected toll plaza not transacted
Warehouse events
- Cold room temperature spike above configured threshold
- Forklift in restricted zone or approaching collision threshold
- Worker milling — CCTV pattern suggesting an incident in progress
- Vehicle at dock beyond agreed dwell time
- Restricted area access — asset or personnel
- CCTV anomaly in high-value or sensitive storage zone
Configurable for every operation
- Set thresholds per event type — speed limit by lane, temperature by cold room zone
- Define escalation paths — alert to operations, escalate to manager, escalate further after n minutes
- Automated ticket creation with full event context — vehicle, trip, location, timestamp
- Single alert dashboard across transport and warehouse events
For high-volume fleets where human follow-up on every event is not feasible, AI Voice Agents auto-call drivers or operations staff — classifying responses and escalating where needed. See what is live on the AI page →
Warehouse Control Tower
The same event-driven monitoring logic applied to the warehouse — cold rooms, docks, forklifts, CCTV feeds, and asset movement — in one operational view alongside transport.
Cold room temperature monitoring
Continuous readings from IoT sensors across cold rooms and reefer zones. Automatic alerts when temperature crosses configured thresholds — before product quality is compromised. Full excursion log for audit.
Dock monitoring & turnaround
Vehicle arrival and departure at docks tracked automatically. Alerts when a vehicle has been at dock beyond the agreed time window, enabling proactive operations follow-up.
Forklift & asset tracking
Real-time location of forklifts, pallet movers, and high-value warehouse assets. Movement trails, utilisation analytics, and zone-breach detection across the warehouse floor.
CCTV intelligence
Integration with warehouse CCTV for intelligent monitoring — worker milling patterns that indicate an incident in progress, restricted zone access alerts, and activity heatmaps by time of day.
Anti-collision monitoring
Proximity alerts for forklift operations in high-traffic warehouse zones. Events logged and escalated as configured, with full audit trail for safety compliance.
Stock & inventory monitoring
Integration with WMS for real-time stock position monitoring. Zone-level stock status, inbound and outbound movement tracking, and exception alerts for discrepancies.
Why one platform matters
Transport Control Tower, WebXpress Visibility, Warehouse Control Tower, and the Alert Engine on the same data model — one SLA dashboard, one set of scorecards.
One data model
FTL telemetry events, warehouse sensor events, and LTL partner-status events flow into the same shipment record. The same SLA model applies. The same exception workflow runs.
One SLA dashboard
Operations sees on-time, transit-time, and exception rates across own fleet, contracted vendors, warehouse, and third-party partners — not split across silos.
One scorecard
Own fleet, contracted transporters, warehouse operators, and logistics partners measured by the same outcomes. Allocation and renewal decisions are based on consistent data.
One alert engine
Transport and warehouse events run through the same configurable rules engine. One alert dashboard, one escalation workflow, one audit trail regardless of where the event originated.
Integrated with TMS and WMS
Control Tower draws trip and order context from TMS. Warehouse events draw stock and location context from WMS. The data that gives every alert full operational meaning.
Foundation for AI-assisted operations
350M+ annual tracking signals and years of event history form the data layer for AI-assisted operations — delay prediction, automated outbound calls, anomaly detection.
The customers who need this most
Operations that span own fleet, contracted transporters, warehouse, and multiple third-party logistics networks — and whose customers expect consistent SLA visibility regardless of how the shipment moved.
Shippers — FMCG, retail, industrial
Primary movements on FTL trucks. Secondary and last-mile through 3PL and parcel partners. Warehouse operations in between. One dashboard across all three — without spreadsheet reconciliation at month-end.
- Track every shipment from plant to consumer doorstep
- Compare own-fleet, contracted, and 3PL partner SLA on one screen
- Monitor cold rooms and despatch docks alongside vehicle tracking
- Trigger proactive customer notifications across all movement types
3PLs and logistics service providers
Own FTL fleet for primary movements. Partner network for last-mile or specialised cargo. Warehousing across multiple customer accounts. End customers need one consistent SLA report regardless of how each leg moved.
- Manage own fleet and partner network on one platform
- Give every customer a unified tracking and SLA view
- Score partners on the same metrics as your own fleet
- Warehouse operations visible in the same control centre
The same KPIs across transport, warehouse, and LTL
Because all data lives on one platform, the same SLA model applies across own fleet, warehouse operations, and multi-LSP movements.
Three deployments showing the platform at work
Patanjali Parivahan
Real-time Control Tower across multiple GPS partners — 1,000+ FTL movements daily
A single live view across every vehicle in motion regardless of which GPS partner the vehicle runs on. Combines own-fleet placements (~1,200 vehicles/day) with vendor-sourced auction placements (~300 vehicles/day) on one dashboard.
DTDC Express
Control Tower across first-mile, middle-mile, and last-mile fleet
Live visibility across more than 3,400 vehicles spanning pickup, line-haul, and last-mile delivery. Integrated with the DTDC courier system, franchisee system, and SAP ERP for end-to-end shipment context.
TCNS
One WebXpress Visibility view across 15+ logistics partners
Step-wise tracking aggregated from 15+ third-party logistics partners into a single operational view. Real-time order booking to the right partner per lane; automated POD capture eliminates manual follow-up at billing time.
See the Control Tower across your real operations
A working session over your fleet, your warehouse, your logistics partners, and your SLAs. We show how WebXpress unifies the picture on one platform.